Privacy Policy
Effective Date: January 15, 2025 | Last Updated: March 8, 2025
drelanthivosa ("we," "us," or "our") operates drelanthivosa.com and is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our financial analysis tools and software services.
1. Information We Collect
Personal Information
We collect information you provide directly, including your name, email address, phone number, business details, and any content you submit through our contact forms or user accounts. When you create an account or request information about our services, we store this data securely.
Technical Information
Our servers automatically collect certain information when you access our website, including your IP address, browser type, operating system, referring URLs, and pages visited. We use cookies and similar tracking technologies to enhance your experience and analyze website usage patterns.
Information Type | Collection Method | Purpose |
---|---|---|
Contact Details | Direct submission via forms | Service delivery and communication |
Usage Analytics | Automated tracking | Website improvement and optimization |
Financial Data | Uploaded through analysis tools | Providing financial analysis services |
2. How We Use Your Information
- Providing and maintaining our financial analysis software and services
- Processing your requests and responding to inquiries
- Sending you technical updates, security alerts, and administrative messages
- Improving our website functionality and user experience
- Conducting internal research and development for service enhancement
- Complying with legal obligations and regulatory requirements
Marketing Communications: We may send you promotional emails about our services, but you can opt out at any time by clicking the unsubscribe link in any email or contacting us directly.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in these specific circumstances:
Service Providers
We work with trusted third-party providers who assist with website hosting, data analysis, payment processing, and email delivery. These providers are contractually bound to protect your information and use it only for the specific services they provide to us.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections outlined in this policy.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- SSL encryption for data transmission
- Regular security audits and vulnerability assessments
- Restricted access controls and employee training
- Secure data storage with encrypted databases
- Regular backups and disaster recovery procedures
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Under Australian privacy law, you have several rights regarding your personal information:
Access and Correction:
You can request access to the personal information we hold about you and ask us to correct any inaccuracies.
Deletion:
You may request deletion of your personal information, subject to certain legal and business requirements.
Data Portability:
You can request a copy of your data in a structured, machine-readable format.
Marketing Opt-out:
You can unsubscribe from marketing communications at any time.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Typically, we retain:
- Account information for the duration of your account plus 3 years
- Contact form submissions for 2 years
- Website analytics data for 26 months
- Financial analysis data as specified in your service agreement
7. International Data Transfers
While our primary operations are based in Australia, some of our service providers may be located overseas. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with Australian privacy laws.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing behavior. You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
11. Third-Party Links
Our website may contain links to third-party websites. This privacy policy does not apply to those external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Privacy Contact Information
If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us:
Email: info@drelanthivosa.com
Phone: +61402358132
Address: 12 Victoria St, Maitland NSW 2320, Australia
We will respond to privacy-related inquiries within 30 days of receipt.